Privacy Policy
At Botanica San Benito, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from us.
1. Information We Collect
We collect the following types of information:
Personal Information: Your name, email address, shipping/billing address, phone number, and payment details.
Order Information: Products purchased, subscription preferences, and order history.
Device Information: Your IP address, browser type, time zone, and cookies that help us improve your experience.
Marketing Preferences: If you subscribe to our newsletter, we collect your email and communication preferences.
2. How We Use Your Information
We use your information to:
Fulfill and manage orders and subscriptions
Communicate with you (order updates, support, promotions)
Process payments securely
Improve our website and offerings
Send newsletters and spiritual insights (only if you opt in)
Note: If you are subscribed to a monthly product or service, you may easily pause or cancel your subscription at any time through your account or by contacting us.
3. Sharing Your Information
We do not sell or rent your personal information. We only share it with:
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Trusted third parties who help operate our store (e.g., Shopify, payment processors, shipping services)
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Legal authorities, only if required by law or to protect our rights
4. Cookies
Our site uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We take reasonable precautions to protect your data. Our site uses HTTPS encryption, and payment data is handled by secure, PCI-compliant processors (like Shopify Payments, PayPal, etc.).
6. Your Rights
Depending on your location (e.g., EU, California), you may have rights to:
Access or correct your data
Request deletion of your data
Opt out of marketing communications at any time